If you wish to cancel the order prior to shipment, the shipping fees and other non-refundable charges will be deducted from your refund value. However, once shipped, your order cannot be cancelled.

The item delivered can be exchanged or returned only if the product has been physically damaged in transit or in case where an incorrect product has been shipped. In this case, the customer should have retained the original packaging, and should send pictures of the same to hello@lacunalight.com within 24 hours of recieving the package. Alternatively, they can contact the team at +91 9136443689.

Incase of refund, if and where applicable (Please refer to our Returns & Refunds page for more information), the shipping fees and other non-refundable charges will be deducted from your refund value. You can expect your refund to reflect in your account in about 10-15 business days.

Once an order is placed, we are unable to cancel or edit order details, including address, email and contact number. In the event that a delivery address is submitted incorrectly or mistyped when an order is placed, Revista assumes no responsibility. We will try our best to get the package to you at the earliest, however we can not guarantee the same.